Privacy Policy for Oak and Oddss
At Oak and Oddss, we take your privacy seriously across every part of our Australian restaurant, offline poker lounge, card lounge, card room, and poker tables experience.
Privacy Commitment
We are dedicated to safeguarding your privacy when you visit the Oak and Oddss restaurant and offline poker lounge website. This Privacy Policy outlines how we handle your personal information while maintaining a secure and enjoyable online experience that reflects the relaxed, card-focused atmosphere of our Australian card lounge, card room, and live poker environment.
Our goal is to make it simple to discover our restaurant menus, offline poker nights, poker tables, and special events while ensuring that any information you share with us is treated with care and respect.
Information Collected
We collect personal details that you provide voluntarily when you choose to interact with our website and our team. This may occur when you:
- Submit booking requests for our restaurant or social card lounge
- Send offline poker lounge or card room enquiries regarding live poker sessions or poker tables
- Register interest or RSVP for one of our poker nights or hospitality events
- Join our newsletter to receive updates about the restaurant, card lounge, card room, and events
- Contact us through the online form on the Contact Us page
The personal information we may collect in these situations can include your name, email address, contact number, preferred visit dates, and any additional details you choose to share to help us tailor your experience at our Australian offline poker and dining destination.
Use of Information
Your information is used solely to support and enhance your experience with Oak and Oddss. We use the personal details you provide to:
- Respond to your enquiries about the restaurant, offline poker lounge, card lounge, card room, and poker tables
- Process and confirm reservations for dining, group bookings, or offline poker gatherings
- Manage event RSVPs for live poker nights, social poker entertainment, and special hospitality experiences
- Deliver updates, newsletters, and announcements about our latest menus, offline poker offerings, card room sessions, and venue news
- Improve our website content and navigation so you can easily explore key pages, including Restaurant, Poker, Lounge, Room, Tables, Events, FAQ, and Contact Us
We do not use your personal information for purposes unrelated to the operation of our Australian offline poker, card lounge, card room, poker tables, or restaurant experience.
Data Security Measures
We implement industry-standard security measures designed to protect your personal information from unauthorised access, alteration, or disclosure. These measures support the safe operation of our website and the secure handling of your information when you explore our live poker, card lounge, restaurant, and events content.
Our approach to data security includes technical, administrative, and organisational safeguards, which may involve secure protocols, restricted access to systems where personal information is stored, and regular reviews of our digital environment to maintain a safe and reliable online presence.
Third-Party Services
To deliver a smooth and convenient experience, we may occasionally use trusted third-party providers to support our operations. These third parties may assist with:
- Online restaurant bookings and reservation management
- Event registrations and RSVP handling for live poker nights and card lounge gatherings
- Email newsletters or hospitality updates related to our restaurant, offline poker lounge, card room, and poker tables
When we engage these providers, they are required to protect your personal data and use it only for the specific purposes we have outlined, consistent with this Privacy Policy and applicable Australian privacy standards.
Data Storage & Retention
Personal data collected through our website is stored securely and retained only for as long as necessary to fulfil the purposes described in this Privacy Policy. Typical reasons for retaining your information include:
- Managing and confirming restaurant reservations or group bookings
- Coordinating offline poker lounge, card room, and poker tables enquiries
- Administering attendance at live poker and social poker entertainment events
- Providing ongoing communication about our Australian hospitality offerings, where you have chosen to receive updates
When personal information is no longer needed for these purposes, we take reasonable steps to securely delete, anonymise, or de-identify the data, in line with our commitment to privacy and responsible data management.
Access & Updates
You have the right to access the personal information we hold about you and to request corrections, updates, or deletion where appropriate. This includes details shared when you contacted us about reservations, offline poker lounge visits, card room sessions, poker tables, or events at Oak and Oddss.
If you would like to review, update, or remove your personal details, please contact our team using the enquiry form or contact options provided on the Contact Us page. We may need to verify your identity before we can action certain requests, to help safeguard your privacy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, website, or legal requirements. Any future updates will be posted on this page so you can clearly see how we continue to manage your personal information while you explore our restaurant, offline poker lounge, card lounge, card room, and poker tables content.
We encourage you to review this page periodically for the latest information about our privacy practices and how they support your experience of social, non-monetary poker entertainment and relaxed Australian hospitality at Oak and Oddss.
Contact for Privacy Matters
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, we invite you to reach out to us. You can contact our team by:
- Submitting an enquiry through the online form available on our Contact Us page
- Using any additional contact details listed on our website for the Oak and Oddss restaurant, offline poker lounge, card lounge, and card room
When you contact us, please include enough information for us to understand your request, such as whether it relates to restaurant bookings, offline poker lounge enquiries, card room sessions, poker tables, or event participation. We will respond as promptly as we can while maintaining our commitment to a respectful, secure, and guest-focused experience.